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Welcome to DUNKIN' The Rock

DUNKIN' The Rock, located at 25 Central St, Bury, offers a delightful experience for donut enthusiasts and coffee lovers. Renowned for its friendly staff and a cozy atmosphere, this branch stands out for its exceptional customer service, particularly commendable interactions with team members like Maryam. Guests rave about their favorite donuts, with the establishment even accommodating special requests for freshly made selections. While seasonal flavors have sparked mixed reviews, the overall cleanliness and swift service keep patrons returning. Whether indulging in classic treats or seeking a cozy spot for coffee, DUNKIN' The Rock is a sweet retreat in the heart of Bury.

DUNKIN' The Rock: Reviews & Ratings

Digital Pendu
Digital Pendu

Donuts in the heart of bury Went there few times and loved everything about this place. I choose my donuts always but last time when they didn’t have the Mr happy (my daughter’s favourite donut), the lady just asked me if I can wait few minutes and she got them mr happy freshly made from kitchen. She never said “ NO we don’t have Mr happy today”

tracy
tracy

Our favourite doughnuts & lovely coffee. Always our go to if we fancy a sweet treat. Always clean & tidy, swift service & friendly staff. However, we didn't stay or order today, we left because the Halloween special doughnuts just didn't appeal for us. A limited edition selection in keeping with the season is fine, but for me it would have been better had they done them in addition to what they regularly have, unfortunately it wasn't the case. I will wait until Halloween is done & then be back. Recommend

Carlton Buckley
Carlton Buckley

The worst caramel fudge frappe I have ever been served. Having had the same frappe at other Dunkin Donuts, I was totally shocked to see what was put in front of me. White frothed up milk was all I could see. Utterly disgusting to look at and tasted even worse. Not the friendliest of customer service either. Was told that this is how they do them. Won't ever be returning to Dunkin at The Rock in bury. I'd advise anyone else to give it a miss also.

Emma Etim
Emma Etim

Friendly staff. Loads of seats. Order at till for drinks and food

R
R

Absolutely amazing service by Maryam today! I have visited this branch multiple times and am usually served by Maryam. She goes over and beyond of what is expected, is a kind person whilst still providing lovely service and amazing recommendations. I have genuinely returned back to this branch before because of her - which is an amazing compliment as I usually tend to drink other franchises drinks over Dunkin. As soon as I entered, my husband, daughter and I were warmly greeted by Maryam. She created an open conversation which allowed me to speak to her about her recommendations and answer any questions I had. I queried about the sweetness of the mango match drink. Maryam explained the flavours, as well as the quality of ingredients used. She also mentioned it was one of her favourite drinks. As I’ve been served by her before, I trusted her recommendation and tried the drink. It was amazing! My husband who usually hates matcha commented on how great the drink was and how this would become his ‘go to summer drink’. Maryam also took the time to ask for my review of the drink after I had tasted it and if I was happy with it. She also mentioned that I should consider trying the strawberry matcha if I liked this one :) she genuinely is an amazing asset to the team and even makes the time to talk to my 10 month old daughter which most retail workers don’t do. Amazing service and I will definitely be returning. Thank you for the lovely service and amazing recommendation Maryam!

Wasim Mir
Wasim Mir

Visited 12/08/2023, was passing and saw an offer for 12 Dunkin Donuts for 12 (normally 17) so took up the offer and also purchased a chai latte and fudge frappe (very nice and had vibes of the coffee chocolate syrup taste from quality street). The staff member who was on his own was very helpful and quick and helped with selection choices/recommendations. The shop is situated near top of the Rock, Bury I’d recommend a visit when your next about, Donuts & Drinks

sammy
sammy

Lovely vibrant coffee shop in a perfect location. Donuts are superb and the staff are great, including the greeter at the door - customer service is very key these days! Was quite straightforward ordering and didn't have to wait long in the morning. will certainly be making another visit soon

Cristina C
Cristina C

Amazing!!! Always loved DD unfortunatelly there are fewer and fewer nowadays. The owner of this shop was so lovely, made us the best coffees. When we're back in town we will 100% go back and visit.

Location

Welcome to DUNKIN' The Rock, a delightful gem nestled in the heart of Bury, United Kingdom. Located at 25 Central St, this vibrant establishment is a must-visit for donut lovers and coffee aficionados alike. With its warm ambiance and welcoming staff, DUNKIN' The Rock stands out as a go-to destination for a sweet treat.

What truly elevates the experience at DUNKIN' The Rock is the exceptional customer service provided by its dedicated team. Many patrons have shared heartwarming stories about the staff going above and beyond to ensure satisfaction. For instance, one review highlighted how the team prepared a fresh batch of the popular "Mr. Happy" donuts upon request, showcasing their commitment to customer delight. It's this level of service that keeps visitors coming back, making you feel valued and appreciated with every visit.

While the famous donuts are undoubtedly a highlight, the café also offers a charming selection of beverages. Many customers rave about the delicious coffee, which perfectly complements the array of sweet offerings. However, like any venue, feedback is a mixed bag. Some have expressed disappointment with seasonal offerings, wishing for a balance between the limited-time creations and their beloved standards. Nevertheless, the encouragement to explore new flavors often sparks curiosity and encourages patrons to return once the seasonal menu changes.

Another standout feature of DUNKIN' The Rock is its spacious seating arrangement, ideal for both quick visits and relaxed hangouts. Whether you’re with friends, family, or enjoying a quiet moment alone, the cozy environment invites you to unwind. Plus, with friendly staff who engage with customers—like Maryam, who has garnered numerous compliments for her amazing service—you’re sure to feel right at home.

In summary, DUNKIN' The Rock embodies the essence of community and delicious indulgence. With their delectable donuts, inviting atmosphere, and outstanding service, it’s a place that leaves a lasting impression. So whether it’s for a morning pick-me-up or an afternoon treat, make sure to stop by DUNKIN' The Rock—you’ll leave with a smile and a craving for more.